Return & Refund Policy
7-Day Hassle Free Return & Refund Policy
Return & Refund Coverage:
- All items that are DEFECTIVE and/or DAMAGED at the time of shipping only
- Wrong item
- DO NOT FIT: we will only accept return and refund requests within the 7-day grace period from the date when item was received and customer shall shoulder the shipping fee. Item must be returned in original packaging.
How to request a return or a refund?
- In order to process your return please contact our Customer Service Team at info@two12fashion to obtain an RMA number. You can return your purchase for up to 7 days from date of receipt.
RULE:
- Products must be in same condition in which they were received, in the original packaging. After we received the product, we will do the refund and/or an exchange.
SALE items refund and return policy:
- No return & no exchange policy for products that are on SALE.